Terms and Conditions

Thank you for visiting my shop! By placing an order, you agree to the terms and conditions outlined below. Please read them carefully before making a purchase.

General Guidelines:

  • All Sales Are Final: As our products are custom-made, all purchases are non-refundable and final once the order is completed.
  • Processing Time: Ready to ship tumbler orders typically take 3-5 business days to process from the date of payment. Custom orders may take 1-2 weeks processing time. Please keep this in mind when placing your order. 
  • Shipping Fees: Shipping costs are not included in the price of the item and will be added at checkout.
  • Handcrafted Variations: Because each item is crafted by hand, minor imperfections and slight differences in color may occur. These variations add to the charm of handmade products.
  • Care Instructions: Each product includes specific care guidelines, either on a care card or directly on the item, to help maintain the quality of your purchase.
  • Liability Disclaimer: We are not liable for any damage resulting from misuse of the product, or for lost or stolen packages once they are shipped.

Product Pricing:

  • Cost Breakdown: The pricing of each product is based on the materials and time required to create it. 

For Snow Globe Cups and Tumblers:

  • Materials: Our snow globe cups contain non-edible liquid, along with glitter and pigments. Should your cup be damaged, it is advised discarding it to avoid potential safety issues.
  • Glow-in-the-Dark Glitter: The glowing glitter works best after exposure to UV or black light for the brightest and longest-lasting effect.
  • Liquid Evaporation: Over time, some liquid evaporation is normal, which may result in the formation of a bubble inside the tumbler. The rate of evaporation depends on the type of liquid and the environmental conditions the cup is exposed to.
  • Glass Snow Globe Tumblers: 
    Glass snow globe tumblers are designed for cold beverages only and should never be left in direct sunlight or exposed to high heat. These conditions can cause pressure to build, leading to potential breakage. For best results, store your tumbler in a cool, shaded area when not in use.

For Fake Ice Lids:

  • Non-Food Safe: Our fake ice lids are made using UV resin, which is not food-grade safe. Always use these cups with the provided lid and straw, and do not place the lid in your mouth.
  • Care Instructions: Fake ice lids should be wiped clean with a damp cloth and should never be submerged in water or placed in the dishwasher.
  • Fragile Elements: Some decorative elements on the lids are made from resin or clay and can be fragile. Please handle with care to avoid damage. We cannot be held responsible for any damage after the item has been delivered.